Build Your Smart Company Virtual Assistant with Chat4Us-Creator & GPT4All

Hello and Welcome, Business Owners and Creators!

Do you have a company, hotel, or establishment? Do you want to offer a 24/7 assistant to your customers? An assistant that can welcome them, show photo galleries, answer questions, and even connect them to a human when needed?

If you said “yes,” then you are in the right place.

Today, I will show you how you can build this smart virtual assistant easily. We will use two powerful tools: Chat4Us-Creator and GPT4All.

The best part? You don’t need to be a programmer. This guide is for everyone.

What Can Your Virtual Assistant Do?

Imagine a chat window on your website or your mobile app. When a customer visits, your assistant can:

1. Welcome Them with a Static Flow: Show a nice welcome message with buttons. The user can click to learn about your company’s history, see a photo gallery, or check your services. This is made with Chat4Us-Creator.
2. Switch to Smart AI Chat: At any moment, the discussion can be switched to an AI-driven chat. Your assistant will answer intelligently using a local AI from GPT4All. It can even use your company’s FAQ document to give accurate answers (this is the RAG feature!).
3. Connect to a Human: The chat can monitor the conversation. If the user writes “I want to talk to a person” or “help,” it can automatically offer to connect them to a human operator using Chat4Us-Agent messenger app.

This mix of simple menus and powerful AI is the future of customer service. And it’s seamless.

Let’s Build It! A Step-by-Step Guide

We will take the example of the Bahia Palace virtual assistant you can download from our website. You can adapt it for your business.

What You Will Need:

1. Chat4Us-Creator: This is the tool to design your chat flow (the menus, the welcome, the gallery).
2. GPT4All: This is the application that runs the large language model (LLM) on your own computer. No internet is needed for the AI!
3. Your Company FAQ: A simple text or PDF document with questions and answers about your business.

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Step 1: Design the “Static Flow” with Chat4Us-Creator

The static flow is your chatbot’s backbone. It’s the predictable part.

1. Open Chat4Us-Creator and start a new project.
2. Create the Welcome Message: Write a friendly greeting. For example: “Welcome to [Your Company Name]! How can I help you today?”
3. Add Menu Buttons: Below the welcome, create buttons for:
   • Our History
   • Photo Gallery
   • Ask a Question (AI Mode)
   • Talk to a Human
4. Link the Buttons: For each button, you create a new “node”.
   • If the user clicks “Our History”, move the chat flow to the first node showing your company’s story.
   • If they click “Photo Gallery”, show a card with your beautiful images.
   • For “Talk to a Human”, you setup a special trigger. When this button is clicked, it checks for available human operators to handle the discussion via the messenger app Chat4Us-Agent.

This flow is simple, visual, and very effective for common tasks.

Step 2: Power Up with AI using GPT4All and RAG

Now, let’s add the brain. This is for when the chat mode switches to a AI-driven discussion where users type free-form questions.

1. Setup GPT4All: Download and install GPT4All on your computer. Download a language model (like “Llama 3” or others) from within the app. It’s free and runs offline!
2. Prepare Your FAQ Document: Write a text file with all the questions customers ask you.
   • Q: What are your opening hours?
   • A: We are open from 9 AM to 6 PM, every day.
   • Q: Do you have free WiFi?
   • A: Yes, we offer free and fast WiFi to all our guests.
3. Connect Chat4Us-Creator to GPT4All: In Chat4Us-Creator, you will find settings to connect to your local GPT4All server. You just need to enter the local address (like http://localhost:4891).
4. Enable RAG (Retrieval-Augmented Generation): This is the magic step! In the settings, you upload your FAQ text file. Now, when a user asks “What time do you open?”, the AI will not guess. It will retrieve the answer from your FAQ document and generate a perfect reply.

So, the user gets the right information, and you get peace of mind.

Step 3: Bringing It All Together

In your chat flow, the “Ask a Question (AI Mode)” button simply switches the chat from the static menu mode to the AI-driven mode. From that point, every message the user types goes directly to the GPT4All AI, which uses your FAQ to answer.

And if the AI detects the user is frustrated or explicitly asks for a human (like typing “agent” or “representative”), you can program the chat to automatically trigger the human connection process.

Why This Combination is Perfect for Your Company?

Customer service is about warmth and connection.

• Multilingual: You can easily create buttons to switch languages (English, French, Arabic). The static flow works in any language. The AI from GPT4All can also understand and answer in many languages.
• Saves Money: It reduces the load on your staff for simple, repetitive questions, letting them focus on complex issues.
• Always Available: Your hotel or shop is “open” online, even at 2 AM, to answer questions from international customers in different time zones.

Ready to Start?

We have a complete example for you to try. Download the “Bahia Palace Virtual Assistant” from our website. Open it in Chat4Us-Creator, see how it’s built, and then create your own!

Building a virtual assistant for your company is no longer a dream for big corporations. With Chat4Us-Creator and GPT4All, it is an easy, affordable, and powerful reality.

Start building today and give your customers an amazing experience.

• Need a tutorial? How to create your first chatbot?
• Need examples? Chatbots examples.
• Where to download? Chat4Us AI project download page.
• Do you have questions? Feel free to ask in the comments below. We are happy to help you on your journey.

Chat4Us AI projects are open-source and hosted on major websites like GitHub and SourceForge.